Technical support

Technical support

If you encounter a problem with Pictet Connect, Wealth Mobile, or any of our digital solutions, please contact our Client Call Centre to receive assistance.

International numbers and contact email

Our team will take your call Monday to Friday from 8:00 am to 7:00 pm (Geneva time) on 00800 1805 1805.

If you cannot dial our toll-free number in Switzerland, you can call us at a reduced rate using the numbers indicated below in the country where you are located.

If your location is not listed, or if you have trouble dialling, please call us directly on +41 (0)58 323 4567 at normal international rates.

Please note that an additional rate could be charged if you call from a hotel or payphone or use a prepaid card.

Click here to contact us by email or use one of the international phone numbers from the list below.

EuropeDialMobilePayphone
Austria00 800 1805 1805YesYes
Belgium00 800 1805 1805NoYes
Cyprus00 800 1805 1805NoYes
Denmark00 800 1805 1805YesYes
Finland00 800 1805 1805YesNo
France00 800 1805 1805YesYes
Germany00 800 1805 1805YesYes
Greece00 800 4112 871 032NoNo
Hungary00 800 1805 1805YesYes
Ireland00 800 1805 1805YesYes
Israel00 800 1805 1805YesYes
Lichtenstein00 800 1805 1805YesYes
Luxembourg00 800 1805 1805NoYes
Monaco800 93 216NoNo
Netherlands00 800 1805 1805YesYes
Norway00 800 1805 1805YesYes
Poland00 800 1805 1805YesYes
Portugal00 800 1805 1805NoYes
Russia810 800 2025 1041NoYes
Slovenia00 800 1805 1805NoYes
Slovakia00 800 1805 1805NoYes
Spain00 800 1805 1805YesYes
Sweden00 800 1805 1805YesYes
Switzerland00 800 1805 1805YesYes
United Kingdom00 800 1805 1805YesYes
Americas
DialMobilePayphone
Argentina00 800 1805 1805YesYes
Brazil
00 800 1805 1805Yes
Yes
Canada
011 800 1805 1805Yes
No
Peru
00 800 1805 1805No
Yes
USA
011 800 1805 1805No
No
 AfricaDialMobilePayphone
South Africa00 800 1805 1805YesYes
Asia, Oceania
DialMobilePayphone
Australia
00 800 1805 1805YesYes
China
00 800 1805 1805NoNo
Hong Kong001 800 1805 1805Yes
Yes
Japan
001 800 1805 1805YesYes
New Zealand
00 800 1805 1805YesYes
Philippines
1 800 14110017No
No
Singapore
001 800 1805 1805YesYes
South Korea
00 800 4112 871 032Yes
Yes
Thailand
001 800 1805 1805Yes
No
Taiwan
001 800 1805 1805YesYes

If your location is not listed, or if you have trouble dialling, please call us directly on +41 (0)58 323 4567 at normal international rates. Please note that an additional rate could be charged if you call from a hotel or payphone or use a prepaid card.

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